Knowledgebase
Knowledgebase
   
The UK support department is open Monday through to Friday between the hours of 8AM and 4PM (UK local time).  During those hours you can contact us via a support ticket, by phone or by live text chat (by clicking the "Live Support" button on the synoptics...
Issue : Error message, usually when starting imaging software : MSVCP120.dll is missing. Resolution : Run file https://synoptics.support/share/software/vc13redist_x86.exe [https://synoptics.support/share/software/vc13redist_x86.exe] to install missing c...
The computer system requirements listed on this page apply to the following Synbiosis products only: * ProtoCOL 3 * aCOLyte 3 * aCOLyte 3 HD * Protos 3 * ChromaZona * ProcScan MONITOR & DISPLAY SETTINGS DISPLAY RESOLUTION: Minimum: 1280 x ...
Always contact Support for advice when performing any upgrades to a system. In general, if the processing unit is integral to the unit, do not update the operating system.  The software and drivers will have been optimised for the operating system that ...
Newest articles